Word-of-Mouth Home Care Referrals Are Sizing Up Your Agency Online

Word-of-Mouth Home Care Referrals Are Sizing Up Your Agency Online

It wasn’t long ago that a recommendation from a doctor, social worker, discharge planner, friend or other trusted advisor was considered the equivalent of the Good Housekeeping Seal of Approval, and consumers looked no further. Because these recommendations were given by trustworthy people within your network, their endorsement of a business was taken as assurance of a high-quality service. While … Read More