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We either embrace them or avoid them, but whatever our stance on New Year’s resolutions, they provide home care businesses with the chance to “start over,” learning from any mistakes made in the previous year and planning for improvements in the year ahead. In particular, it’s the perfect opportunity to ensure you’re handling the influx of inquiry calls that agencies typically receive after the holidays in the most efficient and professional manner possible.

To help you convert more of your inquiries into happy clients, and to stay a step ahead of your competitors, our home care marketing and sales experts suggest the following ideas to increase inquiry management effectiveness.

Learn from the Experts – Without Leaving the Office!

Concerned about whether your agency makes the grade when it comes to handling inquiries? Want to give your intake staff the edge they need to improve your agency’s reputation in the community and with referral sources, making you the provider of choice and the go-to resource for home care needs?

If so, Shelle Womble, our stellar Home Care Sales & Operations Coach, has the solution: online inquiry management training!

With 25+ years of industry experience, Shelle will guide you through:

• Defining inquiry types
• Understanding your agency’s services
• Establishing your agency as an expert in care solutions
• Determining what works and what does not
• And guiding you through sales processes: qualifying, interviewing, presenting, handling objections, closing, and internal lead management

This 2-hour session provides participants with actionable learning and tools that can be put to use immediately. Reserve your space today!

corecubed Helps Home Care Franchise Recognize Excellence in Caregiving

Recently, corecubed‘s President/CEO, Merrily Orsini, was honored to serve as part of the selection committee for Right at Home’s Caregiver of the Year, a program that publicly recognizes and celebrates the accomplishments of a select group of caregivers who selflessly deliver extraordinary care to clients across the U.S. Through reviewing written testimonials from clients, their loved ones, coworkers, and community professionals, the committee independently selected their top three recommendations, and then met collectively to narrow the pool down to one winner in each region, as well as one exceptional caregiver to be honored with the national award at Right at Home’s annual meeting in Omaha this April. Stay tuned!

corecubed Online, and On-Demand

Find out where you can learn from our team of home care marketing experts!

Feb 5 – 2020 Home Care Growth Summit
9:00am – 3:00pm Mountain
Digital Trends in 2020

When registering, enter “corecubed” as the promo code for a $20 discount!

Visit our recorded webcasts page for access to the home care industry’s most comprehensive home care marketing, operations, and sales webinar library available online!

Online sales training when you want it!
corecubed offers virtual home care sales training to fit your needs. Shelle Womble uses her home care sales and operations experience to train you to overcome a variety of sales obstacles.