Doing intake calls and securing new clients is vital for the growth of a home agency, which means that the client experience must be stellar from the very first interaction. If you’ve ever wondered how your agency’s intake process stacks up against your competition, corecubed‘s mystery shopping services can help. We offer:

  • Mystery shopping of up to 5 home care competitors in your area
  • A detailed overview of each competitors intake process based on our calls
  • Mystery shopping call of your agency to evaluate and compare your own intake process

Mastering the intake call process not only helps home care agencies increase their new client intake, it can also improve the perception and reputation of the agency within the community. Our mystery shoppers can help agencies get a better understanding of how other agencies operate during intake calls and where their own intake specialists can improve. When it comes to home care industry marketing and sales, the corecubed team has the knowledge and experience to help agencies reach higher, improve sales, and get results. Contact corecubed today to learn more about our home care marketing and sales services or to schedule mystery shopping services for your agency.

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