Get the Most Out of Your Home Care Software
For an agency to be successful in the home care space, owners and operators should invest in home care management software. No matter which system an agency chooses, ensuring the business gets the most
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Elevate Your Care Marketing Strategy for 2024
Now that we’ve turned the calendar page and become somewhat accustomed to replacing “2023” with “2024,” it’s time to focus on goals for the year ahead. Specifically, what aspects of your home care marketing strategy
Why Fighting Ageism Is Crucial for the Home Care Industry
You may not know it by name, but you’ve certainly seen it in action. Ageism, though perhaps innocuous or even endearing at first glance, is incredibly harmful. Consider how it feels from the perspective of
The First Call Starts It All: How to Convert Calls to Clients
Think for a moment about your most memorable customer service experience. What made it unforgettable? Perhaps the representative went above and beyond your expectations. Or maybe the rep failed miserably in providing you with the
Mastering the Art of the Follow-Up in Home Care Sales
Getting new inquiries is the number one goal of successful home care businesses. Next up comes making a good impression during initial calls. It feels great to secure an in-home consultation right away. But that’s
Five Ways to Strengthen Your Home Care Marketing Strategy
It’s no secret that home care is a fiercely competitive market. With 426,820 providers nationwide, according to IBISWorld, there is often significant local competition for most agencies. This competition is even more intense because most
Can AI Be Used to Create Care Marketing Content?
AI has arrived, unpacked its bags, and moved right in. With programs like ChatGPT, Jasper, and Copy.AI, this new technology is swiftly on its way to becoming a regular part of our daily lives, impacting
How Keyword Mapping Helps Attract Qualified Home Care Leads
In the care industry, getting your company’s name in front of the people who need your services has always been the main marketing goal and challenge. The best way to reach qualified leads online is
8 Tax Deductions Home Care Agency Owners Often Miss
You know all too well that it takes money to make money. Running a home care agency is no exception. Fortunately, there are several tax deductions that can help you save money on your tax
Visiting Home Care Referral Partners in Person: Top Tools for Sales Success
It seems like just yesterday that we were all shuttered away by the COVID pandemic. Virtual meetings and phone calls were the only way to maintain referral partner relationships. Home care companies were too busy
The Best Social Channels for Home Care Marketing
Social media is a powerful marketing tool. Whether you’re recruiting caregivers or attracting new customers, there are multiple social media platforms that can help you reach the right audiences. The ways that companies market on
Why Warm Messaging Matters in Home Care Marketing
In the heart of winter, most of us long for warmth. We cozy up with blankets, don fuzzy sweaters, or snuggle by a fire. These things make us feel comfortable during what can be a
How Can You Overcome Objections to the Price of Home Care?
When potential clients call looking for home care services, cost is often a key factor in their decision-making process. Consumers want to know that they’re getting the best value for their purchases, and a quality
How to Tell if Your Agency Truly Values Caregivers
Guest blog by Connor Kunz of Careswitch Who’s the best leader you’ve worked for? One of the best CEOs I’ve ever worked for was Erik Madsen, CEO of Home Care Pulse from 2018-2021. We’ve both
Set the Table for Improved Caregiver Recruitment and Retention
Much of home care marketing involves using content to showcase how your agency helps seniors and family caregivers in need of support at home. After all, targeting clients is essential for a growing business. Agencies
Care Companies: If Asking for Online Reviews Frightens You, Read This!
Does asking for online reviews of your care company strike fear in your heart? Are you afraid you’ll be shocked by a negative review and not know how to respond? Online reviews don’t have to
The #1 Overlooked Strategy to Drive a Steady Stream of Care Business
When hours are trending up, referrals are coming in at a higher rate than customer attrition, and revenue is steadily increasing, it’s tempting to coast on referral partner relationships. But is that sustainable long-term? Or
Three Big Mistakes Home Care Owners Make and How to Avoid Them
A while ago, I was browsing a home care Facebook group. Somebody asked the pros and cons of starting a home care agency. Everybody mentioned challenges like recruitment as cons, but one comment was particularly
Homecare Marketing Tips: Don’t Overlook These New Hire Retention Tools
Guest blog post by Sterling Miles of Caregiver Jobs San Diego You have put out a great job posting. Now the applications are rolling in. It appears as though your work is completed. But is
Listen and Learn: Benefits of Recording Your Inquiry Calls
“This call may be recorded for quality and training purposes.” It’s a line we’ve all heard when on hold with customer service. In fact, we’ve heard it so much that we may never have thought
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