Aligning Your Care Company’s Processes With Your Purpose

Aligning Your Care Company’s Processes With Your Purpose

  At Rosemark, we’ve spent over three decades working with home care agencies across the country. One thing has become crystal clear: aligning your care company’s processes with your purpose is the most effective way to achieve your business goals. But where should you start to create this alignment? And what should the end result look like? Let’s dive into … Read More

Is Your Home Care Website Putting You at Legal Risk? Why Cookie Consent Is Crucial

Is Your Home Care Website Putting You at Legal Risk? Why Cookie Consent Is Crucial

  A straightforward cookie consent notification on your website reassures visitors that their privacy is respected and ensures you comply with legal requirements. Prioritizing compliance isn’t just about avoiding penalties—it’s a clear signal to your audience that they can trust your site with their data. By following the law and putting privacy first, you create a safer experience for users, … Read More

Essential Features Every Successful Home Care Website Needs

Essential Features Every Successful Home Care Website Needs

  The search for home care services is an emotional journey for families who feel overwhelmed and unsure how to best help an older loved one. Your website often serves as their first point of contact and can significantly influence their decision. It should be more than just a business card; it needs to be a warm, inviting space that … Read More

Want to Bring in Additional Private Duty Business? Do This!

Want to Bring in Additional Private Duty Business? Do This!

In today’s highly competitive home care market, running a profitable home care agency requires multiple lines of business and revenue streams. Many successful home care company owners have found that they can achieve this by accepting long term care insurance (LTCI) and VA benefits. These two revenue streams come with more cost flexibility than other contractual streams of revenue. With … Read More

The #1 Overlooked Strategy to Drive a Steady Stream of Care Business

The #1 Overlooked Strategy to Drive a Steady Stream of Care Business

When hours are trending up, referrals are coming in at a higher rate than customer attrition, and revenue is steadily increasing, it’s tempting to coast on referral partner relationships. But is that sustainable long-term? Or is it possible that you could be just one review away from losing a stable referral source? One surefire way to mitigate risk and avoid … Read More

Three Big Mistakes Home Care Owners Make and How to Avoid Them

Three Big Mistakes Home Care Owners Make and How to Avoid Them

A while ago, I was browsing a home care Facebook group. Somebody asked the pros and cons of starting a home care agency. Everybody mentioned challenges like recruitment as cons, but one comment was particularly on the nose. “You will work all the time. Nonstop. 24/7/365,” one commenter responded. They’re only right in some cases, but they hit on a … Read More

Weed Out Inquiry Management Problems and Watch Your Home Care Sales Grow

Weed Out Inquiry Management Problems and Watch Your Home Care Sales Grow

With spring just around the bend, our thoughts are turning to growth. Flower beds bursting with color. Gardens filled with sprouts. All things that seem so natural, but require time and effort on the part of the gardener. Much like gardeners, home care agency owners and operators sow a lot of time and effort into marketing and home care sales … Read More

Home Care Marketing Solutions: Recruiting Through Marketing

In your planning for 2022, have you starting thinking through new strategies for that ever-important focus: effective recruiting tactics to bring in more caregivers? As part of our recommended home care marketing solutions, we encourage home care agency owners to incorporate some of the same digital marketing strategies used for attracting client and referral sources in recruiting efforts. Following are … Read More

The Unexpected Key to Effective Home Care Leadership: Cognitive Humility

The Unexpected Key to Effective Home Care Leadership: Cognitive Humility

We live in a time of celebrating self-importance. Social media is bursting with filtered selfies and stories of successes that drive digital pats on the back. While there’s certainly nothing wrong with a healthy dose of self-confidence, we may be losing sight of something that’s even healthier for us, especially in home care leadership: humility. Cognitive humility is, in fact, … Read More

Finish the Year With Strong Case Manager Relationships

Finish the Year With Strong Case Manager Relationships

As we near closer to the holidays, it is a good time to think about how you want to end your business year. Have you met your company goals for the year? Are there referral relationships that could use more attention? How can you gain momentum now to carry into the next year? Considering these questions will help you prepare … Read More

Sprinkle Some Pixel Dust on Your Facebook Marketing

Sprinkle Some Pixel Dust on Your Facebook Marketing

Social media marketing offers home care agencies numerous benefits. Businesses can reach online users in new and innovative ways, and they have the ability to test ads, track data, and refine their marketing efforts for better results and for a lower cost than running Google ads. However, when agencies advertise on Facebook, there is one tool that is often overlooked … Read More

Word-of-Mouth Home Care Referrals Are Sizing Up Your Agency Online

Word-of-Mouth Home Care Referrals Are Sizing Up Your Agency Online

It wasn’t long ago that a recommendation from a doctor, social worker, discharge planner, friend or other trusted advisor was considered the equivalent of the Good Housekeeping Seal of Approval, and consumers looked no further. Because these recommendations were given by trustworthy people within your network, their endorsement of a business was taken as assurance of a high-quality service. While … Read More

Creative Tactics to Overcome the Caregiver Shortage Hurdle

Creative Tactics to Overcome the Caregiver Shortage Hurdle

A shortage of quality caregivers is nothing new to home care agency owners. The stress and strain of implementing effective recruitment tactics paired with developing strategies to reduce caregiver turnover go hand in hand with the increasing need and desire for senior care at home. Yet as with so many other aspects of life, 2020 elevated the concerns to an … Read More

Extra, Extra, Read All About It! Gain Community Trust Through PR

home care pr

In an industry like aging care, consumers typically don’t give a thought to such a service until the need arises – and when it does, it’s often a crisis situation that leaves them feeling overwhelmed and unsure where to turn. Trust is paramount, and most effectively gained through third party endorsement: referrals from friends and family, online reviews, and something many … Read More

Creative Recruiting Marketing Ideas for Home Care Agencies: Your Home Care Agency Survival Kit

recruitment marketing strategy

In the recently released Home Care Pulse 2020 Benchmarking Study, caregiver shortages and turnover were identified as two of the top five threats facing home care providers. According to AARP, more than 21 percent of American adults are currently providing care for an older loved one at home – up from 18% in 2016, an increase of 9.5 million people. This dramatic increase signals the importance … Read More

SEO and PPC: How Home Care Agencies Are Using Search Strategies to Soar

For the longest time, home care agencies have focused mainly on print and direct mail advertising strategies to generate new business. While these traditional techniques are important and still bring value, many home care agencies are mixing up their overall marketing strategies by implementing SEO (search engine optimization) and PPC (pay-per-click). Using both SEO and PPC home care ads can … Read More

Talking Turkey: Five Ways Home Care Agencies Can Get a Leg Up in 2019

home care sales

As we stand on the brink of that most wonderful time of the year, home care agency owners’ heads are filled less with visions of sugar plums and more with how to juggle time off for caregivers, extra holiday support for clients, year-end reporting, holiday gifts, cards, parties…not to mention the influx of new requests just around the corner as … Read More

Top 5 Blogs & Webcasts Home Care Insiders Fell for in 2017

home care blogs and webcasts

As industry insiders know, marketing home care is different from selling other services. As great as your passion is for providing home care and enhancing others’ lives, there’s no denying the challenges home care marketing and sales can present. As Shakespeare put it, “The course of true love never did run smooth.” In the past year, we introduced some home … Read More

Creating a Data-Driven Marketing Strategies for Home Care

home care agency

Today it’s nearly impossible to do anything without first considering the data behind your decision. Take race car drivers, for example. Two big races – the Indy 500 and the Monaco Grand Prix – were held last month, and if you watched, you probably noticed a ton of data, both on your screen and being discussed by commentators. From brake … Read More

How to Attract and Keep the Best Millennial Caregivers With These Creative Caregiver Recruiting Ideas

Creative Recruiting Ideas

Article by Anne-Lise Gere, SPHR, independent Human Resources consultant and owner of Gere Consulting Associates LLC. Step aside, baby boomers – the largest generational group in the U.S. workforce is now officially millennials, those born between 1981 and 1997. With more than 75 million millennials at work, it’s crucial to both understand and meet the needs of this generation in order to attract and retain … Read More